Privacy Policy
Last updated: November 10, 2025
General Information
This Privacy Policy explains how MELONTICOS SRL (Elita-9) collects, uses, and protects the personal data of visitors to www.elita9.md.
Data Controller:
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Company name: MELONTICOS SRL
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Brand name: Elita-9
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IDNO: 1018600020244
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Registered office: Chișinău, Ismail St. 86/1, office 219
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Service address: Chișinău, Dacia Blvd. 58/12
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Email: contact@elita9.md
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Elita-9 complies with data protection laws of the Republic of Moldova and the EU General Data Protection Regulation (GDPR).
2. Data Collected
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Name and surname
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Phone number
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Email address
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Vehicle photos (for estimates or damage assessment)
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Technical and analytical data (cookies, IP, browsing behavior)
3. Purpose of Processing
Data is used for:
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responding to customer inquiries;
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preparing repair estimates and managing orders;
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marketing and remarketing;
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website analytics and optimization;
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warranty and after-service follow-up.
4. Legal Basis
Processing is based on:
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user consent;
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contract performance;
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the company’s legitimate interest;
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legal obligations.
5. Cookies and Third-Party Services
This website uses cookies and similar technologies for analytics and optimization.
Services used:
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Google Analytics / Tag Manager
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Meta (Facebook) Pixel
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Wix forms and CRM
Users may disable cookies in their browser settings, but this may affect website functionality.
6. Data Disclosure
Data may be shared only with:
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partners involved in repair processes;
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IT, marketing, and hosting providers (Wix, Google, Meta);
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public authorities, when required by law.
7. Data Retention
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Contact data: up to 5 years, for accounting record purposes.
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Photos and estimates: up to 5 years, for handling possible complaints.
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Analytical data: according to Google and Meta policies.
8. User Rights
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You have the right to:
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access your data;
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request correction or deletion;
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restrict or object to processing;
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data portability;
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file a complaint with the National Center for Personal Data Protection.
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To exercise your rights: contact@elita9.md
9. Data Security
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Elita-9 implements appropriate technical and organizational measures to protect data from unauthorized access, loss, or alteration.
10. Updates
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This policy may be updated periodically. The latest version is always available on www.elita9.md.
11. Contact
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📧 contact@elita9.md
🏢 Chișinău, Dacia Blvd. 58/12